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Service Desk Trainee


Trainee (Fixed Term) (Trainee)

Technical and Functional Expertise

23 February 2021 - 09 March 2021

Cloud & Infra

Summer job –  Service Desk Specialists, Helsinki


Are you ready to shape the future?  


Would you like to start your career in a place where you can impact the society as a part of a world-class team? TietoEVRY is the leading digital services and software company in the Nordics. We create digital advantage for businesses and societies. Whether you want to become a strategist, coder, analyst or a future-enthusiast, you will find your place here. We are looking for you, with the right attitude and a true interest in our business. 


TietoEVRY is now hiring several Service Desk Specialists for summer 2021! Do you want to spend the summer with us and gain valuable experience and a new network?


With us...

  • Professional and personal growth is guaranteed. We believe that learning and growing together helps us become better every day. You get to challenge yourself as you will get onboarded to work in our tech company with the support of your leader and team. You will also have your own buddy as a trusted friend!   


  • You become a part of our community of professionals and friends. Ask anyone, the number one reason to join us is people. You will have a chance to build your network across the company together with other Graduate in the Nordics and you will be a part of our Young Professional community!   


  • You can genuinely impact on the society by working in meaningful projects that will impact millions of people. You get to influence how digitalization serves millions of people, today and tomorrow. We work with customers of all sizes, both in private and public sector. 

  • You become part of a community where people are respected and valued. Come as you are and work the way you want. Our communities are nurtured and driven by passionate people at the front line.


What you’ll be doing?


You will join a team of colleagues in TietoEVRY’s Service Desk 24H in Helsinki. You will be helping in and solving a wide variety of our customers’ problems. 


Who might you be?  


We are looking for someone with…

  • Experience in customer service and good co-operation and interaction skills 

  • Ability to work in multi-customer environment 

  • Fluent (written and spoken) Finnish and English.

  • Readiness to shift work

  • Basic knowledge of IT service environments


Did we get you excited?

We look forward to hearing from you! Please send your CV and Cover letter as soon as possible, latest by Tue 9th of March.


If you have any questions about the position and recruitment in Helsinki process, please contact Notice that we do not handle applications via mail.


Want to get a taste of #TietoEVRY life and summer at TietoEVRY? Get to know our previous summer trainees Niko, Sonja & Irene.


About TietoEVRY

Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together

Read more about us here.

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