Strategy and Line Management
22 November 2021 - 12 December 2021
TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.
Come and join Integration as a Head of Delivery for one of our Data Platforms integrations teams. Our Business unit, Industry Messaging delivers integration and EDI services on the Nordic market, and we are now looking for a Line Manager who will lead our Delivery team in Finland. The team consists of 12 team members and is located in our offices in Lappeenranta, Espoo, Jyväskylä and Joensuu.
In addition to line manager responsibilities, you will act as a team leader for customer deliveries mainly in the Finnish market, but also participate in the leadership team for Industry Messaging and contributing to our business success in the Nordic market. As a team leader you are responsible for leading the Delivery FI team and also the Delivery CZ team consisting of 6 people. Our customer deliveries consist of full integration service implementations, development/projects, and consulting. You will have mixed work between line management and team lead tasks, such as coordinating and supervising activities for the team, resource planning & recruiting, following up delivery portfolio and support team in delivery issues. You will also focus on improving related Service Delivery & Management processes and customer satisfaction.
In this role, you will be responsible for the team and assigned deliveries. Your focus is securing delivery capacity and quality of deliveries and you will handle resource planning and recruitments. You will also lead or participate in certain types of sales efforts towards new markets and customers.
Your contribution and background
We are looking for a person with experience in line management and as a hands-on team leader who has an interest in both people management and delivery excellence.
You are the ideal candidate for this position if you are structured, have good problem-solving skills and the ability to manage a complex delivery portfolio. You should be inspiring and have the ability to create good cooperation and team spirit in a remote working team. Coaching skills and experience in our tools like Service Now, TERP, My Projects, My Invoices and Workday will also be valuable.
We expect you to be a responsible and dedicated team player that understands the value of cooperation. You can see the business purpose in front of the technical solution. If you are also service-minded with “the right attitude” to achieve high quality, you could be the one we are looking for!
Join us and make your mark!
We look forward to hearing from you! Please send us your application as soon as possible. We will evaluate candidates continuously.
For additional information, please contact our Head of Industry Messaging, Dennis Hansson via email (firstname.lastname@example.org).
Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.
Read more about us here.