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Customer Support Specialist with SQL database knowledge

Jyväskylä

Regular

Technical and Functional Expertise

08 November 2021 - 31 January 2022

Industry Software

Did you know, TietoEVRY is the leading healthcare and welfare IT provider in the Nordics, TietoEVRY has years of experience in digitalizing the industry. Our mission is to support welfare professionals in providing better services to citizens, help welfare organizations improve their efficiency and empower citizens.


This extensive experience and our close cooperation with our customers give us a strong foundation to further enhance healthcare and welfare services at the individual, regional, and national levels.

We are now looking for a Customer Support Specialist with SQL database knowledge to join our team focused on social welfare solutions for Finnish municipalities. This is an active role for our product services team.

Your role as s Customer Support Specialist

As a member of our Product Services team you will have opportunity to be part of development of new IT solutions, services and products that’ll benefit not just our customers’ businesses but whole society. Moreover, we offer you great opportunities to learn new things and develop yourself professionally.

In this role your key responsibility areas are:

  • Social welfare product’s second line support and maintenance
  • Active communication with first-line support and development team
  • Product quality assurance activities

To shine in the position

Our team is very dynamic, and we are guided by strong self-leadership attitude. Our passion is to make sure the resulting product is not just good, but great!  

To enjoy working with us in this role, we expect that you

  • speak and write fluent Finnish and English
  • have relevant bachelor’s degree level education
  • have strong problem-solving skills
  • are able to create SQL queries of varying complexity
  • are able to cooperate with customers and colleagues with positive attitude
  • are a quick learner and adapt new things smoothly
  • have excellent skills in communicating and documenting your ideas to a team of developers
     

We see as an advantage:

  • Experience of complex SQL databases
  • Knowledge of Microsoft SQL Server
  • Knowledge of agile software development


What we can offer for you

At Welfare business area, we promote a healthy work-life balance and a friendly, caring atmosphere. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment.

We offer an exciting career path with a wide variety of personal and professional development opportunities together with large customer network and industrialized consulting solution portfolio. We encourage our employees to continuous learning, and at TietoEVRY you will have a chance to use part of your time at work to study new things.

Join us and be part of our success

Got interested? We are eager to hear from you, please don't wait as we will fill the position when the right candidate is found.

If you have any questions or want to know more about the position, please do not hesitate to contact Antti Mäkiranta, antti.makiranta@tietoevry.com

 

About TietoEVRY

Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together

Read more about us here.

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