A Nordic leader in SAP HANA Services
Tietoevry has been positioned as a Nordic leader in the ISG Provider Lens™ SAP Ecosystem study 2022.Download the report
Tietoevry positioned as a Nordic leader
The report evaluates the capabilities of 25 providers across four quadrants.
The research report compares service providers’ strengths, challenges and competitive differentiators.
The adoption of SAP S/4HANA has increased in many industries. Service providers are well aligned with their clients and are helping them bounce back to pre-pandemic levels of business. Many enterprises have resumed S/4HANA transformations and enhanced operational efficiency, optimized costs, launched new services and gone to the market at a faster pace.
ISG acknowledged Tietoevry as a leader in all four quadrants:
- SAP S/4HANA System Transformation
- Managed Application Services for SAP ERP
- Managed Platform and Cloud Services for SAP ERP
- SAP Business Technology Platform (BTP)
SAP ecosystem services
SAP S/4HANA System Transformation
“Tietoevry has deep expertise in SAP and a strong understanding of the local
market and cultural fit for the Nordics”, says Akhila Harinarayan, Senior Lead Analyst at ISG Provider Lens™.
Tietoevry bundles the RISE with sap offering with components such as S/4HANA Cloud edition (public or private), business process intelligence by Signavio, business platform and analytics with SAP BTP, SAP Business network starter pack, and project accelerators and tools to help ensure a faster cloud transition. With the bundled RISE with SAP offering, SAP and Tietoevry jointly provide relevant transformation approaches for clients when migrating to a new ERP system.
Managed Application Services for SAP ERP
“Tietoevry has strong SAP and cloud capabilities with deep expertise in globally serving customers headquartered in the Nordics”, says Akhila Harinarayan, Senior Lead Analyst at ISG Provider Lens™.
Tietoevry’s zero-touch automation solution is aimed at implementing automation as the first choice for solving tickets and executing business process flows in identified business functions and service scenarios. The tool provides support to resolver groups by finding the root cause of problems, highlighting common ticket patterns and suggesting the right solution.
Managed Platform and Cloud Services
“Tietoevry has a strong cloud management expertise and a set of tools to handle complex SAP landscapes", says Akhila Harinarayan, Senior Lead Analyst at ISG Provider Lens™.
Tietoevry offers SAP platform solutions providing aligned architecture, monitoring and management services and enables customers to choose among private cloud (from their data centers in Sweden, Finland and Norway), hybrid cloud, public and multi-cloud through all major hyperscalers.
SAP Business Technology Platform (BTP)
“Tietoevry has strong local expertise and a robust innovation perspective to deliver BTP services”, says Akhila Harinarayan, Senior Lead Analyst at ISG Provider Lens™.
Tietoevry has a strong understanding of the Nordic market and leverages this framework to deliver BTP services to its clients. Tietoevry strongly emphasizes the need to start a digital transformation project with design thinking methodologies. It also focuses on developing an innovation culture based on its belief that culture and new competencies take time to develop, especially for tailored S/4HANA solutions.
Highlights from the report
SAP S/4HANA adoption grows as pandemic recedes
The adoption of SAP S/4HANA has increased in retail, supply chain and manufacturing, along with niche industries such as forestry. The progression can be attributed to the needs of the business that have arisen from pandemic receding and the end-of-support timeline by SAP by 2027.
Providers are aware of the needs of their clients. The Nordics is at the forefront in adopting environment, social and governance (ESG) goals and many providers have included sustainability and decarbonization services with their SAPservices to deliver combined services to their clients.
Many enterprises have resumed S/4HANA transformations
RISE with SAP has played an important role in driving cloud transformations. Many providers have offered services in this segment and have expanded their client base and increased revenue share in the region. There has been an uptake of managed cloud and platform services and cloud transformations for SAP S/4HANA.
Service providers are well aligned with their clients and are helping them bounce back to pre-pandemic levels of business.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services across multiple geographies globally. For more information about ISG Provider Lens research, please visit this webpage.
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