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New digital services can generate more profit in pulp and paper

Every company’s management is thinking about how to boost business, especially in a tightly competitive, but investment-heavy industry such as pulp and paper.

Heikki Taskinen / October 24, 2019

Technology innovation can make a big difference in the pulp and paper industry’s profit margins. What kind of services you should consider to stay relevant and competitive on the market.

Every company’s management is thinking about how to boost business, especially in a tightly competitive, but investment-heavy industry such as pulp and paper. Sure, the agility and preparedness to implement new services is based on every company’s digital maturity.

Some advanced services place heavier demands on the companies, but there are other ones that could be deployed with very little effort and cost. Do you know what you could implement to improve your revenues?

Engage the brain

Artificial Intelligence (AI) and Machine Learning (ML) are hot topics in every industry right now. We are moving from descriptive (what happened in the past) and from predictive (what is likely to happen in the future) to prescriptive analytics, which aims at answering the question “What should we do?”

How would it sound, for example, to have a tool for a paper machine that will not only alarm the operator about increased probability of a web break within the next 30 minutes but also give advice (prescription) on which process parameters should be changed to avoid the break? And even change the parameters automatically if you may.

Things like this already exist, and AI is expanding fast. The quickest way to get on board is to explore partnerships with third parties who will enhance your capabilities in technologies, know-how and expertise.

Tweaking for peak performance

Another type of a useful future solution is to use an existing concept, platform and ways to implement a new service, but with some customisation.

When thinking of data as an asset and business accelerator, it is important to think of the expected business benefits and use cases first and then start building the path for implementation.

To extract the biggest benefits, you should find a partner who can help you with adaptation. Begin with the end in mind with methods for the whole development cycle, from data discovery workshops to identifying use cases in collaboration with business management and process experts all the way to data governance and implementing the project in an agile way. The main thing is to have a solution that fits for purpose as soon as possible to start capturing the business benefits.

Benefit from what others already use

Some solutions that are used by others or for other purposes can be useful to you as well. As an example, the Empathic Building concept knows where people are, helps them meet and adjusts the working environment according to occupancy. Modify that into Empathic Mill Operations and you might find it useful for occupational health and safety (OHS) purposes, follow where your visitors are or for security.

In wood supply, a digitalised platform, data hub solution exists that brings together big and small actors from every part of the value chain, from notifying their buying or selling intentions to executing forest operations to reception at the mill gate. Apply the same concept to the pulp and paper logistics chain, from mill through logistics operations to the end customer, and you have a winning competitive solution that will increase the quality of the operations and reduce cost.

Partner for efficiency

In today’s ecosystem economy, you can benefit enormously from clever third-party solutions. Those kinds of solutions can be for a very specific purpose – or the third party could be so small that their resources do not scale up to industry levels. Yet, consolidating several small service contracts under one umbrella will give win-win-win opportunities.

Partnering with the right suppliers will make it much easier to adopt new technologies. Instead of reinventing the wheel, you will save time, effort and even money by engaging with an integrator partner who can keep the ecosystem together, always select the most suitable solutions and provide end-to-end responsibility towards you.

When you’re interested to know more what Tieto could do to harness modern technology to earning you more with less hassle, or just to do what you do now but more profitably, do get in touch.

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Heikki Taskinen
Head of Service Sales, Pulp, Paper and Flat sheet Industries

With all his 35-year working life in the forest industry, from systems development to leading international service teams, Heikki has exceptional capabilities to capture business benefits for Tieto’s customers through well performing IT.


Heikki Taskinen

Head of Service Sales, Pulp, Paper and Flat sheet Industries

Tieto in Pulp, Paper and Flat sheet Industries

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