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Customer Experience

Market shares are up for grabs if you can deliver a modern, seamless customer experience where you meet and interact with your customers and deliver on their terms.

Unify the dialogue

In this new, symbiotic relationship that we all have with tech today, we can observe – in real time – how tech changes our behaviors (hands up if you’re reading this on a smartwatch!). Obstacles to shopping are unforgivable, and you need to unify the dialogue between your customer and yourself as well as bridging the online/offline gap.

Bård Haaland

Retail and Consumer Services

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