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I have walked in your boots: how I utilized Workday as an HR specialist

Anna Szarek / May 22, 2020

I know what it’s like to work with multiple HR tools that don’t sync. I also know the relief of moving to a single Human Capital Management (HCM) system. What did I learn from the transition?

I used to work as an HR specialist. In that company, we were using six different tools: recruiting and background check platforms, onboarding platform, Workday Core, and separate tools for time tracking and absence requests. As you can imagine, it was a maintenance nightmare! Not only for the HR Team, but most importantly for all employees throughout the company. Our daily routines involved countless switches between different platforms.

After some time, we decided to implement Workday as the one and only HCM tool. I remember that when I saw Workday, I was skeptical. But then I thought that people think this way every time something new and unknown appears in their lives. At first you feel uncomfortable, but after a while you start to see the benefits. The story of my love to Workday is the same. 

Workday improves the everyday experience of the whole company 

Implementation took almost nine months, but when we went live with our new, shining Workday, the quality of our work experience improved rapidly. The beginning was tough, but every single day showed us the benefits of this change. We used Workday for recruiting, hiring and onboarding, career and development management, time and absence tracking. It made working life easier for everybody! HR received a system which was logically built, and elements were interconnected. It was a big, good change, and finally we had to remember only one password.

Connectivity between Workday modules made my work easier than ever and gave a possibility to avoid problems, which used to appear when we had to migrate data between different tools. Daily work was done quickly, which was especially valuable during large hiring campaigns.

The next big asset of this transformation was professional support from Workday consultants. It was especially important, when we started adopting this new tool. We were not able to predict some system outcomes during project testing phase and consultants helped to solve our unexpected issues. Their help was valuable even after we got to know Workday well. You might have the same experience from your everyday work. Sometimes you receive a surprising error and you get stuck. For such cases Workday consultant's support was irreplaceable and they gave us answers and fixed bugs whenever needed.

Employees love Workday as a user-friendly tool, where they could submit working hours, request vacation, and much more. They receive a clear view for time balance, and an intuitive solution of how to do all actions which are required from the employee side.

Workday users have a strong community 

In addition, as customer users we received access to the Workday Community. There you can share your ideas and vote for changes which should be added to the next system update. My daily work with Community was a good experience. I was soon able to find solutions there without a need for additional support. This platform is a valuable source of knowledge regarding Workday. Nowadays as a Workday consultant I also leverage its advantages.

I did not see a lot of issues with Workday, but it is fair to mention that there can be some challenges. In our case it was a failing integration between Workday and external platform for new employee’s background check. Using this tool outside of Workday was an exception which we needed to have due to the law restrictions. Workday has powerful integration tools, so inbound and outbound connections with other systems are not unusual. However, these need to be carefully designed and tested to avoid issues after go-live. Implementation projects are intense and as you can tell from this example – sometimes leave pending tasks behind.

From the general perspective my conclusion is that Workday is a tool which is constantly growing and adapting to the business needs. Since I have started working with Workday, it has evolved, and many new ideas were implemented with only one reason –  to make work easier for all Workday customers and their employees.

Nowadays, as a consultant, I am glad I can leverage my experience of being a Workday customer myself, as well as my HR background in general. It helps me to provide relevant services to our customers today. Majority of my current colleagues have a similar experience in HR as I do and now, we can offer on-demand Cloud HCM services whenever you need a helping hand. Click here to learn more

Anna Szarek
HCM Consultant

Anna is an HCM Consultant with broad experience in Workday and HCM solutions. She understands how Cloud solutions improve daily administrative work in the company. Anna was the HR Specialist for an international company and now she uses this experience to better understand clients' needs. 

Author

Anna Szarek

HCM Consultant

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