TietoEVRY and Lowell are extending their partnership. The international Credit Management Company has been utilizing TietoEVRY’s Collection platform, which is now being transitioned to a software-as-a-service solution (SaaS). With this new agreement, Lowell will be able to improve agility, time to market and efficiency by consolidating services and platforms across markets. They will also secure access to a scalable competence pool of people that can support them to better meet market needs.
As one of the largest companies in Europe – across the full value chain of Credit Management Services – Lowell has been working closely with TietoEVRY for several years. During this time, they have been utilizing TietoEVRY’s Collection platform Nova, which is now being migrated to a Software-as-a-Service (SaaS) solution provided from TietoEVRY’s private cloud.
“As a credit management company, we depend on a modern and efficient collection platform. With the transition to Software-as-a-Service, we will gain benefits for the whole organisation as we can increase synergies between the countries and get the scalability that is necessary for our growing business,” says Juha Wilkman, Nordic CIO Lowell.
The TietoEVRY Collection platform Nova is an open and modular solution for automated debt collection, saving clients time and money while improving agility and time-to-market. Key benefits of the platform include ensuring good customer care for debtors and increased cash flow for organisations. Moving to a software as a service model will provide the same benefits as the on-premise service, while offering a more flexible and scalable solution that will allow consolidation of services across the Nordics. This will enable Lowell to lower operational costs and put more focus on developing and exploring new digital opportunities.
Olof Dedering, Head of Credit Solutions and Services at TietoEVRY says: “We are proud to be extending our collaboration with Lowell. We see a great need from many of our clients to move from fixed inhouse costly assets to a more flexible service model. By combining our expertise with a solution that offers complete collection functionality as-a-service, we will help Lowell provide better services and experiences for businesses and their customers – faster and more efficiently. “
The agreement initially spans over three years and includes services for Lowell Sweden and Norway. As part of the agreement, TietoEVRY welcomes ICT and collection experts from Lowell in Sweden.
For additional information, please contact:
Petteri Lahtinen, Client Partner, Financial Services at TietoEVRY
e-mail: petteri.lahtinen (at) tietoevry.com
Kristian Hovden, Head of Sales, Credit Solutions at TietoEVRY
e-mail: kristian.hovden (at) tietoevry.com
Read more about TietoEVRY Collection platform
Lowell is one of Europe’s largest credit management companies with a mission to make credit work better for all. It operates in the UK, Germany, Austria, Switzerland, Denmark, Norway, Finland, Sweden and Amsterdam.
Lowell was formed in 2015 following the merger of the UK and German market leaders: the Lowell Group and the GFKL Group. In 2018, Lowell completed the acquisition of the Carve-out Business from Intrum, which has market leading positions in the Nordic region. It is backed by global private equity firm Permira and Ontario Teachers’ Pension Plan.
TietoEVRY creates digital advantage for businesses and society. We are a leading digital services and software company with local presence and global capabilities. Our Nordic values and heritage steer our success. Headquartered in Finland, TietoEVRY employs around 24 000 experts globally. The company serves thousands of enterprise and public sector customers in more than 90 countries. TietoEVRY’s annual turnover is approximately EUR 3 billion and its shares are listed on the NASDAQ in Helsinki and Stockholm as well as on the Oslo Børs. www.tietoevry.com