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Bridging the gap of automation potential in the Nordics

TietoEVRY and Ayehu announce partnership around intelligent application automation.

24 March 2020

Ayehu, a leader in intelligent automation, and TietoEVRY, the leading Nordic software and services company today announced a partnership to deliver transformative IT process automation solutions to enterprises whose top priority is an improved user experience and a happier future work environment.

As the core of the partnership, TietoEVRY will offer Next-Generation Application Management Services powered by Ayehu’s Automation and Orchestration platform. The solution helps enterprises save significant time on manual and repetitive tasks and maintain greater control over the application and infrastructure landscape.

“The partnership with Ayehu is an important cornerstone of TietoEVRY’s Zero-Touch Automation approach. We see tremendous automation potential in Nordic companies. Even 50% of IT service requests could be automatically solved. When looking at the automation value potential in support processes like HR or Finance, or in Core Business Processes, the efficiency potential increases to a hundredfold,” said Olli Pirttijärvi, Head of Applications, TietoEVRY.

“Automated remediation provides significant cost savings, but its potential is much bigger than that,” said Taly Dunevich, Vice President Alliances and Partnerships, Ayehu. “As enterprises gear up for the future workplace, employees are looking for an environment where they don’t need to wait for IT to remediate their issues.  As well, IT teams no longer want to waste time on daily repetitive IT tasks – they want to be empowered to do things in an automated fashion. Automating these processes greatly improves employee satisfaction.”

The AI-powered platform acts as a centralized integration hub that intelligently automates IT operation tasks based on the input from monitoring and advanced analytics. Intelligent automation and Virtual Support Agents help to reduce resolution time up to 90% with high impact on end-user and service desk employee satisfaction.

 

For additional information, please contact:

TietoEVRY Newsdesk, +358 40 570 4072, news@tietoevry.com

Ayehu PR Contact, Christy Kemp, +1 303-898-3390, ckemp@dahliapr.com

 

TietoEVRY creates digital advantage for businesses and society. We are a leading digital services and software company with local presence and global capabilities. Our Nordic values and heritage steer our success.

Headquartered in Finland, TietoEVRY employs around 24 000 experts globally. The company serves thousands of enterprise and public sector customers in more than 90 countries. TietoEVRY’s annual turnover is approximately EUR 3 billion and its shares are listed on the NASDAQ in Helsinki and Stockholm as well as on the Oslo Børs. www.tietoevry.com

 

About Ayehu

Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

 

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