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Tieto signs agreement with City of Stockholm to deliver digital support for welfare and healthcare services

19 March 2019

City of Stockholm and Tieto are deepening their cooperation. The new agreement includes tools for Business Process Management (BPM) and digital support for welfare and healthcare services. The deal is valid until March 2026 and includes an option to extend it for seven years.

City of Stockholm has come a long way when it comes to offering digital services. The procurement of BPM tools for digital support within its social services, as well as municipal healthcare services, is yet another investment by City of Stockholm to realize its’ vision of becoming the world’s smartest city by the year 2040.

“We look forward to, together with Tieto, begin the work to modernize City of Stockholm’s social system. To get our digital support in place is an important part of City of Stockholm’s digitalization,” says Johanna Engman, CIO, City of Stockholm.

“Tieto shares City of Stockholm’s vision to create a smart and connected city and we’re proud to have been entrusted with this new project and being a part of making Stockholm the world’s most connected city. We’re pleased to be able to implement the next generation of digital support for social care and healthcare services together with City of Stockholm,” says Lars Richter, acting head of public sector at Tieto Sweden.

The Business Process Management platform enables modeling, automation, execution, control, measurement and flow optimization. In combination with support, maintenance, consulting services and training as well as qualitative support, Tieto will be able to meet digital support needs within the welfare services as well as the municipal health and social care services.

For further information, please contact:

Lars Richter, acting head of public sector, Tieto Sweden
Phone: +46 70 547 46 30,

Sofia Kvarnhem, customer manager City of Stockholm, Tieto Sweden
Phone: +46 76 481 21 71,

Anette Brifalk, head of unit, the department for finance and digital development, City of Stockholm
Phone: +46 76 122 95 95,

Tieto aims to capture the significant opportunities of the data-driven world and turn them into lifelong value for people, business and society. We aim to be customers’ first choice for business renewal by combining our software and services capabilities with a strong drive for co-innovation and ecosystems.


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