Although the Nordic countries have one of the lowest rates of card fraud in the world, fraudsters are becoming increasingly sophisticated and organised. With the help of technology, networks and a few simple clicks, fraudsters can exchange card information across international borders. The most widespread form of card fraud today is what is known as ‘card-not-present fraud’, which is when a fraudster uses someone else’s card and account information to buy something online without actually having to have a physical card.
“People today have a lot of choice about how to pay for things. Ecommerce is growing quickly and uses lots of different cards and payment apps. This is positive for customers, but the more payment methods that are made available, the more demanding it is to prevent fraud. Renewing the agreement that we have with EVRY will ensure we have an innovative and internationally leading collaboration partner that continuously develops its solutions to stay one step ahead of fraudsters”, comments Alf Otterstad, Group Executive Vice President for IT at DNB.
“We are seeing this type of crime change in character in pace with digitalisation. Fraudsters trying to defraud people is a serious issue and we are therefore putting a great deal of work into increasing security for our customers, which is important to maintaining trust in the financial system”, continues Alf Otterstad from DNB.
“We are very pleased that we will be continuing to work with DNB as well in this area. Banks, the police authorities and organisations such as EVRY that are major providers to banks working together is making it possible to stop a lot of attempts to commit fraud. Integrating artificial intelligence into our solutions is increasing the accuracy of real-time authorisation for genuine transactions and is helping to stop more attempts to commit fraud. Banks will lose less money as a result, while fewer customers will have a bad experience”, explains Wiljar Nesse, Executive Vice President for Financial Services, EVRY.
EVRY is a leading service provider for transaction monitoring in Northern Europe. EVRY monitors approximately 2.3 billion card transactions from 80 banks in 10 different countries per year and detects about 100,000 fraud attempts annually. EVRY’s algorithms can detect whether or not a transaction is fraudulent within 0.2 seconds. EVRY’s solutions currently stop eight out of 10 fraudulent transactions.
Viola Hellström, VP Communications Financial Services, EVRY, tel. + 46 73 708 1727
Vidar Korsberg Dalsbø, Communications Advisor, DNB, tel.+ 47 993 803 89
DNB is Norway’s largest financial services group, and offers a full range of financial products and services, including loans and deposits, funds and asset management, life insurance and pension saving, payment and financing services, real estate brokerage and services related to the money markets and capital markets.
EVRY is one of the leading IT services and software providers in the Nordic region and has more than 10,000 customers across the private and public sectors. Every day more than five million people in the Nordic region use solutions delivered by EVRY. Through its strong local presence and in-depth technological and commercial insight, EVRY is a driving force for innovation and modernisation at its customers. EVRY reported turnover of NOK 12.6 billion in 2017 and has 8,500 employees across nine countries. Its headquarters are located at Fornebu just outside Oslo, and the company is listed on the Oslo stock exchange.