How can you resolve many SuccessFactors process challenges with Robotics and Automation?
Let´s get inspired by use cases of our customers who already implemented solutions based on Robotic Process Automation (RPA) to their SAP SuccessFactors environment. Read the stories below to understand when RPA-based solutions enable you to run the HXM processes more efficiently, while reducing the manual maintenance efforts required from HR administrators.
When it comes to offboarding tasks, many steps need to be taken and must be well-orchestrated to complete the process successfully. Administrators have to follow up with managers, update multiple systems, manually create and cross-verify various documents, and update any future-dated irrelevant records. We see that complex process often results in causing pain points to our customers until we propose and implement the automation. Our RPA solutions, tailored around SuccessFactors, help customers to take care of the entire offboarding of the terminated employees. After receiving a trigger from Employee Central (EC), the RPA process starts automatically on the initiation of termination. Here is the gist of what tasks are performed by the robot:
As soon as HR managers/Recruiters approve the Job Requisitions, the next steps usually involve posting the Job Requisition, reposting, or removing job ads from the career site. This again often results in a lot of manual efforts from Recruiters/Admins. Imagine how the efficiency improves, when the RPA solution automates the process as soon as the requisition is approved. Here are a few details of what the robot does:
Once candidates from Onboarding/Recruiting move to Manage Pending Recruits Pool, the RPA solution will also provide a lot of value by performing the following tasks:
Another use case for our RPA solutions is maintaining the customers´ SuccessFactors workbooks and related documents. Robot reads/checks the system setup and accordingly updates the configurations workbooks. Especially for customers having extensive Role-Based Permissions in the system, Robots make it much easier to understand the setup as it formats and makes the information available in easy-to-read and visual formats.
There are many objects for which we don’t have any easy options to carry mass updates in SuccessFactors. Our RPA solutions will help you with such tasks.
Are you aiming to make your HR digital transformation journey smooth and efficient? Did you find inspiration in the RPA use cases above, or do you have other processes which could benefit from automation?
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