Online shopping is booming right now, but how do e-tailers keep their customers coming back after the pandemic?
For many, picking up groceries or gifts online will be nothing new. They are digitally savvy and enjoy the flexibility and convenience it provides. Yet for some consumers, it has been a whole new experience, and potentially a daunting one too. And it’s this group that’s often in the crosshairs of hackers who know how to exploit the situation to their own advantage.
As cyberattacks increase, the onus is businesses to demonstrate to their consumers and potential hackers that they take security – and the protection of personal data – very seriously. The aim: keep criminals away and turn new customers into loyal friends.
We’re happy to help you with an assessment of your business’ security needs and are also able to support you in everything from planning and implementation to running your security services.
But there are also some easy actions you can take already now to show your customers (and criminals) that you’re serious about protecting their information online:
We all know that positive experiences are crucial to making customers happy and forming a relationship based on loyalty.
For online retailers or service providers, a key part of providing those positive experiences is showing your customers not only that you are capable of protecting their personal data – but also how.