SpareBank 1 and Tieto Banktech are shaping the future of mortgages

SpareBank 1 and Tieto Banktech have entered into a multi-year agreement to make a major investment in innovation and the development of new, user-friendly mortgage solutions.

“By combining Norway’s leading mobile bank with Tieto Banktech’s technology, our capacity for innovation will increase significantly. Buying a home is one of life’s biggest decisions, and we want to make the process safer, faster and better tailored to individual needs. By developing a dynamic loan application that is personalised and data-driven, we are confident we can deliver a future-ready customer journey,” says Espen Kjølberg, CEO of SpareBank 1 Utvikling.

The first version of the solution will be available to SpareBank 1 customers as early as 2026.

Putting the customer at the centre

The new solution combines self-service services integrated directly into the mobile bank with immediate access to advice whenever customers need it. Built on modern technology and real-time data, it will automate assessments, decisions and process flows to a much greater extent.

“New technology and the growing range of digital solutions are transforming what’s possible in the digital customer journey. Customers will get real-time answers, a clearer overview and even easier access to personal advice. This will be a solution for all our retail customers,” says Kjølberg.

Even more personal banking services

Tieto Banktech has been working for some time to automate the mortgage process and has established a specialist team for this area. This work will be strengthened and accelerated through the collaboration between Tieto Banktech and SpareBank 1.

“Together with SpareBank 1, we will harness the full potential of technology and help make banking services even more personal. Tieto Banktech has already developed advanced automation for the mortgage process, and this new collaboration takes our innovation efforts to a new level. Our goal is to develop a near fully automated mortgage journey, with new solutions that integrate AI-based tools. Working with SpareBank 1 as one team on one of the most exciting innovation projects in the Nordic banking sector is hugely motivating,” says Mario Blazevic, Managing Director of Tieto Banktech.