IRPC Customer Forum 2025 | May 22-23
Welcome to the Instant, Retail Payments and Cards Customer forum page.
We are excited to invite you to Riga on May 22-23 for the highly anticipated Tietoevry IRPC Customer Forum. Join us in the stunning Art Nouveau district and our new offices in the vibrant Verde business area.
May 21st Welcome Reception
š Tietoevry Banking offices: Verde B building, 5th floor terrace, Roberta Hirsa street 1, Riga
18:00 – 20:00 Welcome reception: Barbecue reception on our outdoor terrace
May 22nd IRPC Customer Forum – day one
š Central Riga villa and restaurant “Whitehouse”, TÄrbatas iela 2, RÄ«ga, LV-1050, Latvia
09:00 Registration and networking
09:30 Tietoevry Banking in the context of the global payments landscape
Global and regional payment market insights and IRPC business unit strategic focus areas
10:30 Meet our experts break
10:45 Introduction to Real-time Payments Platform
Open banking, API banking trends and case study from National Bank of Ukraine
Instant payments and digital wallets, case study from Maldives Monetary Authority
E-commerce gateway through embedded finance
12:40 Lunch
13:30 Local vs regional vs global payments
Technology, examples, and impact of local and global schemas
Case study Kaspi.kz, Kazakhstan
Case study NCBA Loop card, Kenya
Card Personalization: play your cards right
The potential of SoftPOS or Tap on phone
15:10 Comfort break
15:30 Card Suite and Real-time Payment Platform technological strategy and roadmap
Customer stories, platform migration, investment in Card Suite and Real-time Payments
16:45–19:00 Personal time for gala dinner readiness
19:00 IRPC Customer Forum Gala Dinner
š Central Riga villa and restaurant “Whitehouse”, TÄrbatas iela 2, RÄ«ga, LV-1050, Latvia
A refined four-course dining experience with entertainment and networking
21:30–01:00 Post-gala evening extensions: Musical ambiance, refined drinks, and valuable networking
May 23rd IRPC Customer Forum – day two
š Tietoevry Banking offices: Verde A building, 1st floor conference room “Medus”, Roberta Hirsa street 1, Riga
10:00 Deep dive into key priorities: Customer focus, security, compliance, and innovation
Customer support development, expert panel discussion on 3G development plans, PCIDSS, and DORA
Innovation: Ecommerce gateway demo
11:30 Boardroom meetings with teams: Meet & Connect with regional teams
12:30 Lunch with regional teams on 9th floor.
13:30 Bus transfer to city tour: A curated, 4-hour guided exploration of Old Riga’s cultural heritage
Dress Code:
May 21st – Business casual
May 22nd – Business casual, Black tie optional for gala dinner
May 23rd – Smart casual
Contact us
Head of Instant Retail Payments and Cards