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Asia Pulp & Paper (APP) Sinar Mas selects Tietoevry as their business partner for digital transformation

The renewal is based on TIPS Industry Solutions and Services (MES) integrated with SAP.

19 April 2023

Asia Pulp & Paper (APP), Sinar Mas, has partnered with Tietoevry to drive further digital business modernization in their Indonesian pulp, paper and tissue mills. The renewal is based on Tietoevry's TIPS Industry Solutions and Services integrated with SAP.

TIPS system digitizes and automates APP Sinar Mas’s key business processes and improves internal agility. The solution provides real-time data and full transparency to all mill operations, improving efficiency, profitability and sustainability. Digitalization also enhances customer experience, enabling new business models and digital business. The agreement covers the defining and building of the business-critical MES (Manufacturing Execution System).

“APP Sinar Mas will introduce harmonized business processes and latest end-to-end integrated systems to create a strong foundation to run its global business effectively and strengthen the customer experience. The new business solution will greatly benefit our customer’s way of doing business by utilizing data and providing opportunities for further digitalization," says Head of Automation APP Sinar Mas, Alfian Lim. “Creating a strong business platform is a key enabler in the implementation of our sustainable growth strategy. Tietoevry is the best partner for us in the MES area, because they have the required industry knowledge and SAP expertise to create an end-to-end manufacturing solution for us. We’re excited to start this journey together."

“APP Sinar Mas is enabling new business models and digitalization, from customer interaction to all the way to the mill via more agile planning, fiber and other raw material traceability, and efficiency in operations, while providing flexibility for the company’s arrangements. We’re proud to be part of this renewal, and to support APP Sinar Mas in their global business transformation and enable their growth. Our business platform guarantees transparency to the entire value chain and supports innovativeness in building of new business opportunities," says Carsten Henke, Head of Pulp, Paper & Fibre at Tietoevry Industry.

TIPS Industry Solutions and Services is optimised for the pulp, paper, fibre, board, tissue, non-woven and packaging industries, utilising industry-proven best practices. It is the leading MES and has already been installed in more than 300 paper mills worldwide.

For more information, please contact

Carsten Henke
Head of Pulp, Paper & Fibre, Tietoevry Industry
mobile +49 1605 3176 39

Elly Mahesa Jenar
Head of Media & External Communications, APP Sinar Mas
mobile +62 811 8751 699

Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in more than 90 countries. Tietoevry’s annual turnover is approximately EUR 3 billion and the company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Bars.

About APP Sinar Mas

Asia Pulp & Paper (APP) Sinar Mas is a trade name of pulp and paper manufacturing companies that delivers quality products to meet the growing global demand for tissue, packaging and paper. With an annual combined pulp, paper, packaging product and converting capacity of over 20 million tons, APP products are marketed in more than 150 countries across six continents.

As a sustainable and responsible business, we create products and operate with care for our employees, society and the environment. We do this by leveraging technology and innovation, partnering the community and adhering to international business and operating standards across our production and supply chain.

We subscribe to the Environmental, Social, and Governance (ESG) principles and our Sustainability Roadmap Vision 2030 guides us in fulfilling our commitment to protect forests, support communities, conserve biodiversity and work towards achieving carbon neutrality across our operations.


Carsten Henke

Managing Director, Tietoevry Industry

TIPS user community

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