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The Norwegian Labour and Welfare Administration selects Tietoevry as provider of the cloud service Public 360°

05 July 2024

Tietoevry has entered into an agreement with the Norwegian Labour and Welfare Administration (NAV) for the delivery of a standard cloud-based solution to enhance the digitization and automation of NAV's information and document processes.

Tietoevry Industry will deliver a comprehensive solution for increased digitization and automation of NAV's processes related to case-relevant information. NAV will adopt Tietoevry Industry's Public 360° solution to support their compliance with legal requirements, documentation of their management processes, and internal control.

About the case and archive solution

The ambition of the case and archive solution, Public 360°, is to improve the workday for employees in the public sector and facilitate better citizen services. Public 360° encompasses digitization, automation, robotization, and artificial intelligence, which will simplify information management for both administration and operational activities.

We are very pleased with the trust from NAV. We have solid experience in the case and archive domain in the public sector, and we look forward to using our expertise to provide NAV with a robust and secure cloud service that will meet their needs both today and in the future, says Espen Aune, Sales Manager at Public 360°, Tietoevry Industry.

Public 360° ensures a high degree of automated information and document capture, collaboration, and utilizes tools for process automation, APIs for automated data capture, and Artificial Intelligence as an integrated part of the cloud service.

The solution is Noark-approved and has a user interface that can be used by managers, case handlers, and archivists at NAV on the work surfaces they are already familiar with, customized for tasks related to their respective roles. This includes proactive decision support for the user.

The agreement is valued at 40 million NOK.

Contact person:

Marthe M. Nilsen, Head of Product markting and Communication, Tietoevry Industry, Public 360°: +47 91754722

About Tietoevry Industry
Tietoevry Industry boosts customers’ success with an extensive portfolio of segment-specific software, data and integration services digitalizing a variety of industry processes and value chains.

Tietoevry Industry is an innovative frontrunner specializing in segment-specific software and data platform services. Our software is designed in close collaboration with our customers and based on our extensive industry knowledge and in-depth expertise.​

Our history, expertise and proximity allows us to keep our finger on the pulse, so that we can deliver niched software solutions for domain specific and critical processes. ​



Would you like to know more?

Marthe Muggedal Nilsen

Head of Product Marketing and Communication, Public 360°.

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