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SAP Customer Experience

Engage your customers by digitalising the purchasing process to increase sales, improve satisfaction and keep them coming back for more.

First-class consumer experience

SAP Customer Experience helps you build stronger and more profitable relationships with your customers. The modular platform includes solutions for every step of the purchasing journey – marketing, sales, e-commerce, sales, payments and service. It grows as your business grows and is easy to integrate with your current systems.

You get the best of our customer experience management and digital commerce expertise combined with our deep knowledge of the SAP Customer Experience based on SAP CX, to create a solution that meets your and your customers' needs.

Annika Törmänen

Head of Commerce

Success stories

All Our Success Stories

Key benefits

Give your customers an experience that delights and builds long-lasting relationships.

Great customer experience

Give your customers an experience that delights and builds long-lasting relationships.

Improve customer experience to grow your business.

Increase sales

Improve customer experience to grow your business.

You benefit from our extensive experience in digital commerce.

Digital commerce insight

You benefit from our extensive experience in digital commerce.

Key features

Agile development

We help you work with your customers and different business stakeholders to release solutions quickly, fine-tune them and build a platform that grows with your needs.

Knowledge and expertise

You benefit from our wide industry expertise building digital commerce solutions, as well as our in-depth knowledge of the SAP Customer Experience (CX) platform.

Customisation

You can customise many parts of SAP Customer Experience to meet your individual business needs and it integrates easily with your existing solutions.

Omni-channel experience

We can help you create an outstanding digital customer experience that seamlessly integrates with your physical presence.

SAP CX Customer Experience Solutions

SAP Commerce Cloud: Accelerate your online sales and drive growth with comprehensive digital commerce experience.  

SAP Customer Data Cloud: Turn anonymous visitors into loyal customers while delivering transparency, privacy and trust customers demand. 

SAP Marketing Cloud: Turns marketing as a trusted source of your business to drive demand and growth. Optimize your marketing to drive revenue. 

SAP Sales Cloud: Improve sales with better selling experiences and next generation self-service. 

SAP Service Cloud: Make service the heart of your customer experience by creating a unified service experience. 

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