Specialized CCM project expertise packaged together to benefit customers
14 June 2022
Tietoevry and Quadient announce a partnership to deliver Customer Communications Management (CCM) solutions. With this partnership, Tietoevry is responding to market needs and placing even greater focus on digital-first customer communications.
“First-class customer experience capabilities are high on our customers’ digital transformation agenda. With Quadient, we broaden our expertise both in Customer Communications Management solution renewal and implementation projects, all the way from pre-study to user training and solution integrations,” says Mikko Lampinen, Head of Digital Development and DevOps at Tietoevry Transform.
Quadient is a world-leading Customer Communications Management technology provider with its Inspire product family. Its enterprise-level, cloud-based applications are globally trusted by 7500 organizations delivering 190 billion personalized experiences annually. Quadient technology is backed by Gartner, Forrester and Aspire experts.
Tietoevry will co-operate closely with Finnish technology company Edita Prima. Edita Prima is known for its long-term experience in helping clients to improve their businesses and customer experiences. Edita Prima helps in visioning and designing first-class customer communications.
”We packaged together all the specialized expertise needed in CCM projects to benefit our customers: world-class solutions from visioning and architecture design to project execution and implementation”, continues Mikko Lampinen.
“We’re happy to have Tietoevry as Quadient’s partner. Organizations in the Nordics will surely benefit from Tietoevry’s local presence, implementation services, industry expertise and a wide portfolio of business application and integration services”, says Alban Olier, VP Global Alliances & Channels ICA at Quadient.
Read more about Quadient Customer Communications Management.
About Tietoevry
Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust, and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.
Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprises and public-sector customers in more than 90 countries. Tietoevry’s annual turnover is approximately EUR 3 billion and the company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.
About Quadient
Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence, delivering billions of personalized experiences annually.
Quadient is present in North America, Europe, and the Asia-Pacific region, with subsidiaries in 26 countries. At the same time the in-depth knowledge of its markets enables Quadient to better align its products and services to meet current regulations, anticipates future ones and practices in force in each country.
About Edita Prima
Edita Prima is the kindest Nordic tech company with a unique heritage that reaches all the way back to 1859. We help our clients communicate more efficiently, which improves their businesses and customer experiences. We orchestrate automated customer journeys to perfection by turning data friendly.