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Tietoevry’s Collection Suite Nova awarded Arum Approved System certification

14 February 2022

The independent credit management solutions company Arum has reviewed Tietoevry’s Collection Suite Nova to assess its ability to meet the current and known upcoming industry needs of the Collections & Recoveries market. We are proud to announce that the Collection Suite Nova is now an Arum Approved System.

The system provides a comprehensive list of Collections & Recoveries functions and capabilities which we felt placed it amongst the market leaders, those capabilities marry well to the requirements that are commonly asked for in the UK marketplace – this is the key takeaway of the Nova suite as summarized in the review by Arum.

Arum is an independent company offering advisory and programme delivery services across credit, collections and recoveries. Before certification is awarded to a solutions provider, a holistic review of collections and recoveries activities and capabilities are benchmarked across the areas of operational delivery; strategy data & analytics; performance management; technology & digital; and organization.

Arum highlights three areas in which the Nova suite offers unique selling points. Firstly, the rich feature set of the proven and stable platform. Secondly, the significant flexibility to customize and create bespoke capabilities. And finally, a focus on debt collection clients with specialization and a track record in the sector.

“We’re very proud to receive this certification,” says Crister Svantesson – Head of Collection at Tietoevry. “As a leading Nordic provider of cutting-edge solutions, we have been at the forefront of digitalization in the finance sector. The Collection Suite Nova is an important part of this and is used by a broad client base with operations spanning across Europe and beyond.”

The Collection Suite Nova also scored highly in terms of Implementation and Change thanks to support frameworks that are provided with a dedicated Tietoevry team, and its high proportion of parameterisation and configuration that empower clients. The platform’s Process & Controls also scored highly thanks to the highly configurable and intuitive views of complex relationships, and the powerful processing capabilities of customer accounts and debt workflows.

“Receiving recognition from trusted company’s such as Arum is strategically important as we look to grow our operations. We have already begun to see more interest in our services and solutions from the UK finance sector and expect this to continue moving forward,” concludes Crister Svantesson.

Learn more about Collection Suite Nova.


For more information, please contact:

Kristian Brunn, Head of Business Development - Credit Solutions, Tietoevry Banking,


About Arum 

Arum is the only truly independent company offering advisory and programme delivery services across credit, collections and recoveries.

Arum have over 20 years’ experience helping our clients achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments. Within public sector, we aim to build better outcomes for citizens by improving the collection of local and central government revenues that fund public services.

Arum provide a blend of practitioner-led consulting and end-to-end change and programme delivery services. Our team of experts, the majority of whom started their careers within the financial services and government sectors, is trusted by leading brands in over 20 countries across financial services (banking, lending, debt purchase), utilities, telcos, public sector (central & local government), and the software vendor market.


About Tietoevry

Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in more than 90 countries. Tietoevry’s annual turnover is approximately EUR 3 billion and the company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

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