We help our customers bring life into new, proven digital service concepts. Our interdisciplinary design team creates a service concept that fulfils both business and end users needs. Utilizing the design thinking framework to understand, focus, ideate, prototype and validate - starting with ensuring that the end users' needs as well as the business needs, restrictions and the technological landscape are understood in depth. Based on this insight, we specify a clear focus for the projects with measurable goals. Generating ideas, innovating with stakeholders and creating a prototype of the service concept, and finally iterating the prototype with user validation and corresponding changes as a crucial part of each concept design project.
Are you in need of assistance in fortifying customer centricity and design thinking in development? Many organization experience challenges in, for example, creating long-term product or service development in a customer-oriented way and to genuinely involve their customers as part of continuous software development. Learning service design skills is motivating and inspiring, it gives an organization the tools to further add meaning to their work - to build services that the customers truly need and value. Let us help you on the way to building successful digital services!
