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ATM Services

Reducing the cost of cash in society

Trusted end-to-end ATM management across Europe

ATM operators across Europe face similar challenges, from high ATM servicing costs and increasing regulatory requirements to pressure on internal resources and outdated data systems.

For over 40 years, Tietoevry Banking has met these challenges as a leader in comprehensive, trusted ATM solutions for the Nordics and Western Europe. Our vendor-independent and flexible ATM services manage networks totalling more than 12,000 ATMs in 12 European markets. As part of Nordic financial services powerhouse Tietoevry Banking, we benefit from the expertise of 3,600 colleagues across 50 countries.

Kjetil Bratbergsengen

Head of ATM Services

One ATM solution, multiple delivery models

Our services are cost-effective and scalable, delivered via a range of different models that feature flexible pricing. All our ATM services operate on modern Tier III data centers with extensive capacity to ensure robust operations. Our compliance function maintains full alignment with local and international laws and industry regulations.

As a vendor-agnostic provider, we offer a wide range of solutions monitored and configured online. Support of cardless withdrawals via NFC or QR-code, to get multi-lingual, multi-currency, local and foreign withdrawals and deposits via ATMs, cash recyclers and deposit machines.
To reduce or eliminate the threat of software attacks, we have combined measures into a single, powerful software suite, which provides full-spectrum protection against software attacks.
Individual bank services can be integrated via APIs.

Key features

MultiVendor ATM software

Our MultiVendor (MV) ATM Software is a powerful software suite featuring leading-edge security. This includes a range of cardholder services and functionality for self-service devices such as traditional ATMs, Cash Recycling terminals and Cash Deposit machines. MV ATM Software is a true multi-vendor solution that supports different vendors of self-service devices compliant with the CEN/XFS standard.

Micos Cash management

Cash management forecasts how much cash should be ordered and when ATMs should be replenished. The service also monitors when terminals are replenished and reconciles actual counted returns versus expectations.

Value chain monitoring tool

Our ATM value chain monitoring tool covers the entire ATM value chain. From individual ATM and transaction processing through to the necessary card scheme infrastructure, authorization and settling cardholder transactions, we have you covered.

Transition & transformation

We have a proven project approach that includes a perfect balance between immediate cost savings and the delivery of innovative services.

Compliance and security

Tietoevry Banking ATM Services comply with international industry standards to ensure high quality and best practices, such as PCI DSS and PCI PTS (Payment Card Industry Security Standards), ISO 27001/2 Information Security Management System, ISO 22301 Business Continuity Management, as well as ISO 9001 and14001. Our products are also aligned with the Information Security Forum (ISF): Standard of Good Practice for Information Security (SoGP).

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