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Digital Banking Services 2021

The ISG Provider Lens™ Digital Banking Services 2021 Report for the Nordics recognizes the needs for the banking industry to better embrace innovation and build a robust foundation for digital services. Tietoevry is one of the few providers positioned as a leader in all four quadrants.

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Tietoevry positioned as a Nordic Leader

The report analyses companies in four distinct areas.

“Tietoevry’s diversified service suite, long-standing relationships built on trust and transparency, robust partner ecosystem coupled with strategic alliances and unique capabilities have helped the company to emerge as a market leader”, says Sushma Kaza, Senior Lead Analyst (Digital Banking) at ISG Provider Lens Research.

ISG acknowledged Tietoevry as a leader in the Nordics in the following quadrants:

  • Leader in Core Modernization and Integration Services
  • Leader in Banking Governance, Risk and Compliance Services
  • Leader in Transformational and Digital Banking Services
  • Leader in Payment and Card Processing Services

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Core Modernization & Integration



In this quadrant report, ISG highlights the current market positioning of core modernization and integration service providers in the Nordics, based on the depth of their service offering and market presence. ISG also considers their ability to help banks optimize customer experience while reducing operating costs, enhancing service quality and managing risk and regulatory compliance more effectively.

Banking Governance, Risk & Compliance



Service providers in this quadrant support banks in enabling effective corporate governance, mitigating enterprise level risk and meeting regulatory compliance requirements. Although some of the Governance, Risk and Compliance (GRC) components are available as modules in the core banking platform, the quadrant explicitly analyzes portfolio offered by service providers on GRC system integration and managed services to account for risk mitigation arising from IT systems, data, legacy applications, new product/platform integration, and overall business risk validation.

Transformational & Digital Banking



In this quadrant, ISG analyzes service providers that can offer relevant technology to allow business process solutions to enable and enhance the digitalization roadmap of financial institutions.

Payment & Card Processing