Guest blog post: 10 Do's and Don’ts with Net Promoter Score

Many companies that today measure Net Promoter Score (NPS) to gauge customer loyalty have trouble getting things to move or change for the better. Here are 10 tips to get started or get back on track.

Baloise: How the Belgian insurer is kick-starting its digitization journey

Sameer Datye interviews Baloise about its implementation of an agile insurance platform.

Protecting information instead of devices 

Cybersecurity in your organization

- are you a crash test dummy or do you wear your seat belt?

Predictive Marketing Basics

7 Steps to Good Data

The five ways of developing or sourcing a machine learning model

If your business problem is narrow, your only option is to develop or source the machine learning model yourself.