Torben Kristensen
Head of Public 360° Sales Nordic
The challenge
When aiming to accelerate digital service development and enable more user-centric approach, IKT ORKidé member municipalities faced that challenge that the technical landscape built over years was too complex and there were unnecessarily many layers that made the whole system difficult to operate. Simplification and also cultural changes were required.
The solution
The ICT cooperation, IKT ORKidé, became a key player in achieving this in the entire region on Nordmøre. Together with their 9 member municipalities, they made a plan for digital transformation that has been adopted in all member municipalities. It has a cloud-first strategy, that is, to have software delivered as a service over the internet. TietoEVRY's case and archive solution Public 360˚ delivered well on all criteria.
360° case, document and records management Learn more about how cloud can enable business transformation and continuityAbout the customer
IKT ORKidé is an inter-municipal collaboration consisting of 9 municipalities on the coast of Northwest Norway. The organisation aims to achieve common solutions in an efficient way to serve all member municipalities.
To accelerate digital transformation agenda, the collaboration introduced Public 360˚ and Plan & Build 360˚ for all member municipalities in 2019.
Automation
Built on a technology that allows us to automate much more in the future.
Mobility
Our caseworkers can work anywhere, anytime.
Integations
Well-documented integration opportunities that our IT employees can integrate towards.
This is a story of a strong partnership
TietoEVRY delivers Public 360° Case and Management System to nine municipalities with more than 50.000 inhabitants.
You might also be interested in watching the full panel discussion:
Time to take full advantage of all things virtual
Emerging technologies invite us all to rethink our ways of working. Volvo Trucks and the City of Helsingborg are brave forerunners seeking digital advantages. Watch now.
