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Live Invoice

Boost dialogue, payments & availability to reduce churn

Reach your customers with personalized communication at the time of payment!

When you have your customers undivided attention – use it to create a good relationship with them. When sending out e.g. an invoice to your customer via the service Live Invoice you can also add other relevant communication such as targeted information, statistics, offers etc.

The experience will be improved for the end-customer which in turn leads to reduced churn. Since the service also offers different payment methods it will soon become your customers preferred channel.

When using Live Invoice you are taking care of the moments you are in contact with your customers – please contact us to learn more.

Pernilla Hurtig

Senior Sales Manager

A personalized sent out via email, SMS or linked to company app/MyPages
Content can be personalized based on the recipient's behavior and preference
Pay invoice directly via chosen payment method

What is Live Invoice?

A personalized sent out via email, SMS or linked to company app/MyPages Content can be personalized based on the recipient's behavior and preference Pay invoice directly via chosen payment method

An app-like experience for the customer, without any downloads, does support direct payment
Fully responsive and will adjust to the used device
Supporting interactivity chat box, feedback collection

How does Live Invoice work?

An app-like experience for the customer, without any downloads, does support direct payment Fully responsive and will adjust to the used device Supporting interactivity chat box, feedback collection

It will enable a better customer experience in total, including the payment experience
You can add any type of content to build a relationship 
You can create a dialogue with your customer

Why should I use Live Invoice?

It will enable a better customer experience in total, including the payment experience You can add any type of content to build a relationship You can create a dialogue with your customer

Live Invoice benefits

Consumer benefits

• User-friendly & easy to access • Doesn´t require specific devices, browser, or apps • Possibility to choose payment method • Ensures that several errands can be handled at the same time and provides an overview

Customer benefits

• Dialogue instead of monologue • Reduced churn • Faster payment time due to several payment options • Shortened lead-time

Watch Live Invoice video

Live Invoice video

Whitepaper

Struggling to retain customers in the ever-changing world of payment? Customer experience is key!

Fintech, P27 and the evolution of payment.

This whitepaper is brought to you from our head of Billing & Invoice, Gard Heiaas.

Payment solutions

Swish

Tietoevry gives you the opportunity to pay your invoice via Swish. We ensure that all invoice references works in the same way as any other invoice payment.

Trustly

For bank payments Tietoevry uses Trustly. Trustly is covering all Swedish banks and have a strong position internationally. Through our solution you get access to the payment service and in addition you can coordinate the sales ledger for the payments in a simple and smooth way.

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