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Intelligent automation and robotics

Transform your workforce through intelligent process automation services that save you money, improve accuracy and increase productivity, while you focus on your business.

Realize your full automation potential

Intelligent Automation (IA) is often a business-driven approach used by organizations to identify, prioritize and execute automations in its IT and business processes. It taps into multiple technologies including Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, Intelligent Document Processing (IDP), Business Process Management (BPM)/iBPMS, low-code/no-code tools and analytics. It helps expand the scope of automation from just structured to unstructured data, from automation of rule-based tasks to automation of tasks that require human judgement and intelligence.

Our intelligent automation experts can help automate routine tasks in IT, Support functions as well as business processes across your enterprise using Intelligent Automation (IA) technologies, save costs and help improve KPIs. Are you ready to take the next big step in improving your business?

Stefan Hansson

Manager AI & Automation, Integration & API

Key benefits

Time is money, and manual repetitive tasks or outdated systems can hold you back. Intelligent automation will help you prevent human errors and save millions of hours in lost productivity.

Save time and money

Time is money, and manual repetitive tasks or outdated systems can hold you back. Intelligent automation will help you prevent human errors and save millions of hours in lost productivity.

Automation solutions work 24 hours a day, 365 days a year and make no human mistakes, which means improved quality of your services and reduced error rates by up to 94 percent.

Improved quality

Automation solutions work 24 hours a day, 365 days a year and make no human mistakes, which means improved quality of your services and reduced error rates by up to 94 percent.

Machine performed tasks can be recorded and monitored. This valuable data helps to continuously improve processes, with efficiency increases of 15–30 percent.

Continuous improvement

Machine performed tasks can be recorded and monitored. This valuable data helps to continuously improve processes, with efficiency increases of 15–30 percent.

Key capabilities

Intelligent Automation Services

Expand the scope of automation by using latest intelligence technologies like Process Mining, Intelligent Document Processing (OCR/ICR), Artificial Intelligence and Machine Learning to generate even more value. Our intelligent automation experts can guide you with advisory services and assist in implementation and continuous services during your intelligent automation journey.

Process Mining Services

Our Process Mining experts can be your trusted automation partner to discover, analyze business processes and related key KPI to achieve fully optimized automated processes, monitor and improve real processes by extracting knowledge from the event logs readily available in application systems. We can help you with automated process discovery, conformance checking along with analytics features in order to maximize your execution capacity.

Robotic Process Automation

Our Robotic Process Automation (RPA) along with process mining framework will help corporates to reduce and eventually eliminate manual tasks that are repeatable and process-driven e.g. HR, Finance, Procurement etc. Support function automation will allow corporates to focus and channelize their workforce towards building core competence.

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RPA as a Service

Tap into pay-per-use or license-based pricing models using Tietoevry’s scalable platform having Blue Prism and UiPath on secure Microsoft Azure cloud. Reduce your capital investment in RPA licenses and infrastructure and reduce

IT process automation

Reduce software BUILD and RUN costs with AIOps-driven automation framework, vendor-neutral ”zero-touch automation platform” and self-healing systems. Intelligent automation can reduce costs by up to 20-30 percent. Our solution is modular, scalable and free from vendor lock-in, supported with on-premise, private and public cloud.

Business processes automation

Transform your business processes to combine both human and robotic workforce, leading to automated decision making and improved insights into business operations. Business process management systems can help deliver faster lead times, improved service levels and better customer experiences.

Robotic Process Automation services

Let robots give you time to do what matters

RPA helps with time-consuming and routine-based tasks. Whether you want to get started with robots or orchestrate your robot force efficiently on scale, we have the expertise to help you succeed.

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Predictive business process analytics

Put an end to service interruptions

Introduce an early warning system for your applications with TietoEVRY Predictive Analytics, to detect issues and resolve them before they become a problem.

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Join Data Insiders

Data Insiders – Stay in the know

Join Data Insiders, the #1 Nordic data community, a powerful network of top professionals and visionaries of data-driven business. Get the newest insights, listen to interesting podcasts and be invited to the topical events

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What analysts say about us?

ISG Provider Lens™ Next-Gen ADM Report

We are honoured to be named a leader in all three quadrants of the ISG Provider LensTM Next-Generation Application Development and Maintenance Services Report for the Nordics 2021.

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ISG Provider Lens™ Intelligent Automation

We are positioned as a Nordic leader in the 2020-2021 ISG Provider Lens™ Intelligent Automation Solutions and Services report. According to a new report by the Information Services Group (ISG), enterprises across industries worldwide are embracing digital transformation to future-proof their businesses. Intelligent automation is seen at the heart of this transformation.

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Leveraging the strengths of leading technology partners

We offer Next-Generation Application Management Services powered by Ayehu’s Automation and Orchestration platform. The solution helps enterprises save significant time on manual and repetitive tasks and maintain greater control over the application and infrastructure landscape.  Up to  50 percent of IT service requests could be automatically solved.

Blue Prism, the provider of trusted and secure Robotic Process Automation (RPA) platform, and TietoEVRY have partnered to jointly accelerate RPA deployments and realization of automation benefits for Nordic enterprises and public-sector organizations. For many companies, automation savings can be up to 30 percent of the cost for operations.

TietoEVRY's full-stack service portfolio, strong industry processes, and enterprise application expertise, combined with the powerful Blue Prism RPA platform, helps create unique competencies to accelerate companies' automation development and management robot lifecycles.  TietoEVRY offers, for example, pay-as-you-use robot services.

Being constantly able to learn, improve and optimize processes is the foundation for digital transformation and business renewal across industries. With Blue Prism, we can take this approach throughout the entire robot lifecycle management.

Dynatrace, the global leader in software intelligence for the enterprise cloud, and TietoEVRY deliver fully automated cloud management and IT operation services together.

Today, most enterprises either use or plan to use a hybrid, multi-cloud environment to ensure operational efficiency. As the cloud transformation evolves, application performance management complexity increases. 

Together, Dynatrace and TietoEVRY aim to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivalled digital experiences. We have delivered several successful Application Performance Management services for over 100 customers across the telecom, logistics, retail, healthcare, and banking sectors.

Jointly we reinforce capabilities to deliver cost-efficient application services and accelerate development cycles with AIOps and the ‘Zero-Touch Automation’ approach.

Celonis, a leading process mining software vendor, and TietoEVRY have partnered to jointly accelerate process mining deployments and realize automation benefits for Nordic enterprises and public-sector organizations. TietoEVRY together with Celonis, leverages the cross-industry experience and assists in identifying new automation opportunities, increasing execution capacity and mapping industry-specific business process KPIs using business transactional data.

TietoEVRY, takes full advantage of Celonis’ machine learning modules to analyze the process data, help customers to fix execution gaps and further utilize low-code platforms for automation.

The IBM Automation Platform for Digital Business enables clients to automate workflows and decisions while deriving insight from the content within those business processes with speed and at scale. By combining automation and AI, you can build and manage digital workers that automate lower-impact work like data entry and assist with higher-impact work like decision making.

TietoEVRY has extensive experience of full-stack services for building and running process and case-management solutions using IBM technology. Together, we help our customers to build applications to intelligently automate work and take the full advantage of a hybrid workforce.

TietoEVRY End-User Management (Nexthink) is an IT solutions service in the business of giving employees their lives back. We provide transformative solutions via real-time analytics, instant remediation, automation, and employee feedback across all the endpoints in your digital workplace.  The goal is to ensure client satisfaction across the entire IT infrastructure.

Automation is an exciting and growing development within the IT industry. The idea of having your company devices work on one’s behalf is the direction progressive companies are moving toward.  In most cases end-users are not aware of potential dangers within the computer system. These occur because of different factors including periodic patches to operating system updates, that can cause unwanted changes to the system.  With the implementation of TietoEVRY EUM, we gain the ability to be more proactive and progressive in dealing with root cause resolution.

Nexthink is the only solution to provide enterprises with a way to visualize, act and engage across the entire IT ecosystem to lower IT costs and improve digital employee experience. This is accomplished via the “Shift-Left” strategy. This strategy allows for the service desk to gain valued insight into the client devices and track precisely when incidents might have occurred globally across IT infrastructure.  TietoEVRY EUM will provide direct feedback to the client’s device to pinpoint the root cause of the incident, where the options to remediate via automation or directing the INC to the proper unit for resolution are possible. All of this while being proactive and noting incidents and potential cases with or without end-user notification.

Our computer devices are how we all perform our daily task on any given workday and while in most cases we all simply want them to work, even the savvy among us rarely take the time to review the event log on a daily basis.  TietoEVRY EUM takes on that responsibility, allowing clients to focus on moving the business forward rather than worry about device-related concerns.

UiPath is a leading Robotic Process Automation vendor providing a complete software platform to help organizations efficiently automate business processes. TietoEVRY has RPA platform-as-a-service based on UiPath to deploy RPA at a scale without any capital expenses. The complete robot lifecycle management services include the design, development and management of different robotic processes.

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