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User centric Experience

Why should the user experience of corporate IT services be any less functional or appealing than the IT services you use in your private life?

It’s all about User Satisfaction!

Having the right tools available for your employees is crucial for your business. Any sort of friction regarding the employee’s devices, apps or identity will directly have a negative impact on productivity and user experience.

Our User centric Experience Services are there to prevent that friction and provide your employees an individualized and personalized experience in a secure way. It includes complete management of Identity, Devices and Apps to support the individual both today and tomorrow. User friendliness and productivity come first, with easy access and short onboarding to our evergreen services so that they can be efficient, enjoy and feeling energized – fast! Wherever. Whenever.

Mathias Åberg

Head of End-User Services

Key Benefits

Imagine the energized feeling when devices, systems and apps are exactly when you need them. We onboard our users with what they need - and make sure that future needs are only a few clicks away.

Get things done faster

Imagine the energized feeling when devices, systems and apps are exactly when you need them. We onboard our users with what they need - and make sure that future needs are only a few clicks away.

Say goodbye to the times where the only way for users to get help was to contact Service desk. Our advanced Analytics services will constantly monitor and alert any deviations or problems that arise.

Switch from reactivity to proactivity

Say goodbye to the times where the only way for users to get help was to contact Service desk. Our advanced Analytics services will constantly monitor and alert any deviations or problems that arise.

Providing tools that let employees execute business processes in a user friendly and accessible way will increase both productivity and efficiency.

Increased productivity

Providing tools that let employees execute business processes in a user friendly and accessible way will increase both productivity and efficiency.

Key Features

Automated

We use automated service processes to deliver services in a more efficient way with better quality

Compliant

The environment is always up to date, regularly applying operating system and applications security updates on all devices

Flexible

Fully integrated services from public to private cloud enables the users to have access to every business process they need.

Role based

To deliver a cost efficient and good user experience we use role-based control for distribution of different functions.

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