Tietoevry Service Integration and Management (SIAM) Fact Sheet
Tietoevry SIAM is future ready to integrate and manage your IT ecosystem beyond classical service management. Read more.
Business continuity
A holistic view of the ecosystem aligns your IT as a whole towards the business. It makes your IT better equipped to support business continuity and agility.
Simplified complexity
We simplify routines and practicalities to harmonise your IT ecosystem and improve your IT quality. A more transparent IT ecosystem enables you to understand bottlenecks and business impacts.
Focus on what matters
Free your IT from dealing with operations and supplier issues. Acquire more time and money for your IT to interface with your business and support business digitalization.
Key features
Integrate and Manage your IT ecosystem as a Service
Our productised and repeatable SIAM packages enable KPI driven target setting for our SIAM solutions. With delivery capabilities from Nordic, nearshore, and offshore, our SIAM solution is always cost optimised to provide the best fit for your needs.
A single source of truth beyond ITSM
With our SIAM tool solutions, you will have a 'single source of truth' for ICT service management with capabilities in IT and beyond. Your SIAM tool is aligned with the long-term vision of your tool consolidation; thus decreasing risks to business continuity. We give you scalability and improve your ICT agility to support business changes. Our productised approach gives you faster time to market and saves money.
Tietoevry SIAM is your trusted partner
You benefit from our real-life and hands-on SIAM experiences for running multi-vendor service management on behalf of our customers. We have experience and customers in all industries in Finland, Sweden, and Norway. SIAM certified high-skilled, and senior professionals in Nordics, India, Estonia, and Czech will ensure you access to SIAM knowledge and competences.
Tietoevry SIAM offering
SIAM services
SIAM Services drives a common operating model for seamless end-to-end service delivery across all suppliers. SIAM coordinates service providers, their operational delivery and compliance, SLAs, IT processes, people, tools on behalf of the customer’s ICT organisation. Your day-to-day management overhead involved in running a multi-vendor environment is reduced and you can focus on your business needs.
Read moreSIAM tool solutions
SIAM tools solutions provide a “single source of truth” for ICT Service Management for a multi-vendor ecosystem. The service covers the entire lifecycle of solution tool from scope identification through implementation to maintenance and support. With ServiceNow as a strategic platform tool, the solutions align not only with IT needs but beyond - with any service.
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