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Technical Specialist

Rīga

Regular

Technical and Functional Expertise

14 September 2020 - 28 October 2020

Cloud & Infra

We are Looking for a Technical Specialist.

Duties and responsibilities

You as a Technical Specialist will be responsible for:

  • End-user support - on site, via phone, chat or e-mail

  • Workstation and IT equipment hardware troubleshoot and maintenance.

  • OS, software troubleshoot and maintenance.

  • Request handling in ticketing system.

  • Maintain and keep up to date instructions, manuals and knowledge base for the team.

  • Take a part in daily IT procurement related tasks – process IT related purchases consult users.

Requirements:

  • Experience in IT support for end-users at least 3 years.

  • Experience of computer hardware fault diagnostic and repair.

  • University degree or student of final years) in Computer Science or related technical field or equivalent practical experience.

  • Experience of office equipment setup.

  • At least beginner experience with network equipment and setup.

  • Willingness to learn and certificate the knowledge.

  • Experience in call centre/service desk role will be counted as an advantage.

  • Good English (spoken & written) and Latvian.

We offer:

  • Challenging work and working experience on international level in leading IT company.

  • Great team.

  • Motivating salary up to 1800,00 EUR/month/gross* and benefits package (health insurance, sports, etc.).

  • Interesting and dynamic work environment.

  • Professional and personal development opportunities.

  • Challenging job responsibilities.

  • Flexible work schedule.

*Monthly salary offer will be defined based up on the candidate’s professional competence compliance with job demands. The salary is a part of the remuneration package provided by TietoEVRY, that includes additional bonuses and opportunities (health insurance, additional holidays, professional development etc.

We are a team who appreciate teamwork, jokes, curiosity. With us, you will have an opportunity to introduce new payment features to world.

Let’s meet at TietoEVRY!

 

About TietoEVRY

Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together

Read more about us here.

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