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ServiceNow consultant

Szczecin, Krakow



05 October 2021 - 30 December 2021

Industry Software

Service Now Consultant in Industry Software, Operational Excellence

As a ServiceNow Consultant/developer you will help and support our units and our customers in ServiceNow related topics; challenges and problems, development, implementation/upgrades, and improvement activities.

We offer you an interesting position with a unique opportunity to work globally, across units and industry domains. Do you have earlier experience as a ServiceNow developer or consultant? Are you ready to dive into the center of events? We are waiting for you to help us accelerate our growth!

100% of remote work is possible.

With us you will be focusing on :

  • Guide and work together with our product units in requirement analysis in implementation projects.
  • Drive and/or support implementation of ServiceNow modules primarily ITSM for our internal customers.
  • Support end users with queries around ServiceNow based implemented solution.
  • Analyze and resolve production issues around implemented solution based on ServiceNow.
  • Handle code migration from development to test to production instances of ServiceNow.
  • Contribute as ServiceNow developer in projects ranging from simple to complex.

We expect you to have

  • Strong knowledge of ServiceNow platform
  • At least 3 years of experience in ServiceNow developer / support role
  • Understand clearly different ServiceNow processes (Incident management, problem management, etc.)
  • Understanding of ServiceNow Customer Portal & tailoring
  • Good technical knowledge about ServiceNow ITSM module
  • Proven track record working in ServiceNow platform as technical consultant.
  • Analyses and improves current implementation and solutions. Ability to explain and present solutions.
  • ServiceNow certifications are must
  • Good communication in English
  • Knowledge and experience from Industry Software and/or software product business an advantage but not a pre-requisite

As a person you are

  • Demonstrated ability to communicate well with customers and within and across organizations
  • Well-spoken and communicative
  • Self-managed but enjoy working in a team
  • Natural ability to work in global, virtual environment and collaborate with people

We are offering:  

  • Competitive salary 
  • Participation in interesting projects (both local and international) 
  • Career development possibilities 
  • Private medical care
  • Group life insurance 
  • Investment fund 
  • Relocation package 
  • English language course costs refund 


About TietoEVRY

Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together

Read more about us here.

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