Service Now Consultant in Industry Software, Operational Excellence
As a ServiceNow Consultant/developer you will help and support our units and our customers in ServiceNow related topics; challenges and problems, development, implementation/upgrades, and improvement activities.
We offer you an interesting position with a unique opportunity to work globally, across units and industry domains. Do you have earlier experience as a ServiceNow developer or consultant? Are you ready to dive into the center of events? We are waiting for you to help us accelerate our growth!
100% of remote work is possible.
With us you will be focusing on :
Guide and work together with our product units in requirement analysis in implementation projects.
Drive and/or support implementation of ServiceNow modules primarily ITSM for our internal customers.
Support end users with queries around ServiceNow based implemented solution.
Analyze and resolve production issues around implemented solution based on ServiceNow.
Handle code migration from development to test to production instances of ServiceNow.
Contribute as ServiceNow developer in projects ranging from simple to complex.
We expect you to have
Strong knowledge of ServiceNow platform
At least 3 years of experience in ServiceNow developer / support role
Understand clearly different ServiceNow processes (Incident management, problem management, etc.)
Understanding of ServiceNow Customer Portal & tailoring
Good technical knowledge about ServiceNow ITSM module
Proven track record working in ServiceNow platform as technical consultant.
Analyses and improves current implementation and solutions. Ability to explain and present solutions.
ServiceNow certifications are must
Good communication in English
Knowledge and experience from Industry Software and/or software product business an advantage but not a pre-requisite
As a person you are
Demonstrated ability to communicate well with customers and within and across organizations
Well-spoken and communicative
Self-managed but enjoy working in a team
Natural ability to work in global, virtual environment and collaborate with people
We are offering:
Participation in interesting projects (both local and international)
Career development possibilities
Private medical care
Group life insurance
English language course costs refund
Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.