Experience with a position in the customer team? Communicative? Proactive approach? ITIL? Project management? General knowledge about security? If yes, please send us your CV...
With us you will be responsible for
Delivering IT services towards our customer according the contract
Invoicing of delivered services according the price list
Continuous service improvement
Coordination of efficient, real-time collaboration with all involved stakeholders,
in order to ensures delivery of quality outcomes in a timely manner.
Being an escalation point of contact for given customer.
Ensuring timely and professional communication toward customer and internal Teams.
Ensuring delivery of regular reports towards Customer Unit and customer.
We expect you to have:
knowledge of ITIL processes
fluent English (written and verbal)
general knowledge about security service
experience from Incident&Problem and/or Project Management role/ Change management role
an eye for details and a self-driven attitude
strong negotiation skills
ability to work in demanding environment
Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.