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Senior Technical Writer

Wroclaw, Szczecin

Regular

Technical and Functional Expertise

28 September 2020 - 29 November 2020

Product Development Services

Tieto Product Development Services (PDS) is world leader in high expertise product development services and niche products for Wireless and Cloud. Our focus is on Networking, Internet of Things and Smart Traffic. We’re a key partner to our customers, helping them bring fantastic and innovative products to market with success.

We’re searching for an experienced technical writer to join our team and help take our internal and external customer focused services to new heights.

Job Description:

  • Develop comprehensive documentation that meets organizational standards

  • Develop clear written materials to support product development activities such as operations, maintenance or repair manuals, tutorials, specifications and help systems

  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

  • Develop and maintain detailed databases of appropriate reference materials, including User manuals, Architecture documentation inclusive of process and data flow, Process manuals, usability tests, and design specifications

  • Evaluate current content and develop innovative approaches for improvement and information delivery 

Example of daily responsibilities:

  • Research/Investigate/Examine, outline, write, and edit new and existing content

  • Cooperating with various team to understand product and project requirements

  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

  • Work with technical leads to identify documentation repositories, revise edit and provide expert solutions for data compilation and storage

  • Research, create and maintain information architecture templates

  • Develop usable alternative media forms for all documentation

Skills:

  • 2-3 years of experience as an technical writer, system analyst or at similar position and 5 years of commercial experience in IT industry

  • Quick learning and understanding complex topics

  • Proven commercial experience writing documentation and procedural materials for multiple audiences

  • Excellent verbal communication skills

  • Experience working with engineering to improve User Experience

We offer you:

  • Competitive salary

  • Participation in interesting international projects

  • Working in a large scale agile environment

  • Career development possibilities 

  • Private medical coverage 

  • Group life insurance 

  • Investment fund 

  • Holiday allowance

  • & other benefits

The recruitment process is conducted fully remotely and embraces several steps:

  • Firstly: our recruitment team contact with you to know more about your expectations and experience.

  • Secondly: interview with manager & technical recruiters

  • Thirdly: decision and honest feedback.

Are you ready to take up the challenge? Don’t hesitate and apply! :)

 

About TietoEVRY

Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together

Read more about us here.

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