26 October 2020 - 29 November 2020
Cloud & Infra
In Cloud and Infra, we modernize our customers IT landscape to drive efficiency, agility and innovation, and to realize their digital ambitions. Our customers are large Nordic organizations operating in various industries as well as in the public sector. Our aim is to become the market leader in the Nordics and the first choice for our customers’ business renewal. We are now looking for a ServiceNow Consultant to plan, design, solution, and deliver ServiceNow implementations in client facing roles. We are looking for a senior profile with an ambition to work as a solution consultant within the team. In this role, is it important that you are fluent in both Swedish and English.
With us you will be responsible for
In this role, your main responsibilities will involve building, establishing and delivering TietoEVRY’s ServiceNow implementation at customer sites within the Nordics markets. ServiceNow is one of the leading IT Service Management platform and a focus area for TietoEVRY in the Nordics market driving business value in multi-vendor space. You will advise senior client leadership addressing customer challenges in IT and non-IT service management space, as well as come up with technical solutions together with the customer that are best fit aligned with their strategy and goals. Furthermore, you will oversee the entire delivery road map and the themes of work, provide accurate estimates and delivery timelines.
As a ServiceNow architect and consultant, you have a very strong understanding of processes and how these can be enabled over ServiceNow with least amount of customization ensuring alignment to product lifecycle and upgrade path. Your role is to plan, design, build and develop solutions on ServiceNow as a Service Management platform and a strategic tool for the customer. You are a key player in ensuring customer satisfaction in-line with Market Units delivery teams and you are the single point of contact and owner for development work coordination with vendors and partners. As the ServiceNow architect and consultant, you will have the foresight to analyze, capture and drive potential improvements in various areas of tool implementation and you are responsible for supporting and improving all data integrations.
Other key tasks in this role involve:
We expect you to have
As a person you are
We value these personality traits because we have an open organizational culture and encourage asking questions and finding new ways of doing things.
Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.
Read more about us here.