We are looking for a new colleague to Group Quality Assurance team who will be in charge of quality assurance activities. The responsibilities include identifying quality challenges (process, delivery) and their root causes, performing quality assessments and deep dive investigations, leading of quality improvement initiatives, proposing appropriate solutions, tracking actions to closure and communication of results to key stakeholders. To be successful in this role you should be thorough, use common sense, “pilot view “and able to help our company maintain the highest quality standards.
Responsibilities:
- Performing various quality assessments and deep dive investigations
- Identifying quality challenges and their root causes
- Addressing and discussing issues and proposed appropriate solutions
- Making recommendations for improvements
- Tracking actions to closure
- Documenting quality assurance activities and creating assessment reports
- Communication of results to key stakeholders including top management
Requirements:
- Good knowledge of TietoEVRY and industry standards (ITIL, ISO, agile methodologies, DevOps) is a plus
- Working knowledge of tools, methods, and concepts of quality assurance (The 5 Whys, Value stream mapping, Kaizen, Fishbone diagram)
- Previous expertise in quality management or similar field
- Problem solving & Critical thinking
- Strong communication skills, fluent English
- Experience with customer interactions is a plus
- Analytical and data-driven approach
- Multitasking abilities and responsibility & ownership of agreed tasks
- Strong attention to details
- Coaching mindset
About TietoEVRY
Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.
Read more about us here.