If you are willing to take significant part in international projects and eager to get familiar with Dynamics AX solution and professionals of different roles in different countries, you are welcome to join our great team as Incident/Release manager!
Your key responsibilities:
Oversee and plan content and work on change requests according to agreed schedule
Managing the process to restore normal service operation as quickly as possible to minimize the impact to business operations
Monitoring and managing the tools (Jira, DevOps, ServiceNow) according to real time situation
Report the status in status meetings and escalate challenges to service manager in timely manner
Ensure that service level agreement and process is met
Provide preventive, adaptive and perfective maintenance
Be the first point of contact for customers in case of problems
Oversee the resource load and communicate it internally to team
Your Key skills:
Good time management skills
Ability to prioritize and work in a constantly changing environment
Great communication and analyzing capabilities
Good knowledge of Microsoft office tools
Knowledge of Jira, DevOps, or ServiceNow will be considered as an advantage
Challenging work and working experience on international level in leading international IT company
Opportunity to work with the newest technologies
Professional and personal development opportunities
Modern office environment as well as dynamic and friendly work atmosphere
Excellent and competent colleagues
Competitive salary 1500-2000 EUR (month/gross) and a benefits package * Monthly salary offer will be defined based up on the candidate’s professional competence compliance with job demands. The salary is a part of the remuneration package provided by TietoEVRY Latvia, that includes additional bonuses and opportunities (health insurance, additional holidays, professional development etc.)
With us you will have great opportunities to grow in any of Dynamics AX desired roles, eg. Dynamics AX consultant or continuous project manager !
Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.