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MS Dynamics AX Incident/release Manager



Delivery, Project and Product Management

12 October 2020 - 08 November 2020

Digital Consulting

If you are willing to take significant part in international projects and eager to get familiar with Dynamics AX solution  and professionals of different roles in different countries, you are welcome to join our great team as Incident/Release manager!

Your key responsibilities:

  • Oversee and plan content and work on change requests according to agreed schedule
  • Managing the process to restore normal service operation as quickly as possible to minimize the impact to business operations
  • Monitoring and managing the tools (Jira, DevOps, ServiceNow) according to real time situation
  • Report the status in status meetings and escalate challenges to service manager in timely manner
  • Ensure that service level agreement and process is met
  • Provide preventive, adaptive and perfective maintenance
  • Be the first point of contact for customers in case of problems
  • Oversee the resource load and communicate it internally to team

Your Key skills:

  • Good time management skills
  • Ability to prioritize and work in a constantly changing environment
  • Great communication and analyzing capabilities
  • Good knowledge of Microsoft office tools
  • Knowledge of Jira, DevOps, or ServiceNow will be considered as an advantage

We offer:

  • Challenging work and working experience on international level in leading international IT company
  • Opportunity to work with the newest technologies
  • Professional and personal development opportunities
  • Modern office environment as well as dynamic and friendly work atmosphere
  • Excellent and competent colleagues
  • Competitive salary 1500-2000 EUR (month/gross) and a benefits package
    ​* Monthly salary offer will be defined based up on the candidate’s professional competence compliance with job demands. The salary is a part of the remuneration package provided by TietoEVRY Latvia, that includes additional bonuses and opportunities (health insurance, additional holidays, professional development etc.)

Feel free to make a virtual tour in our office and play a game

With us you will have great opportunities to grow in any of Dynamics AX desired roles, eg. Dynamics AX consultant or continuous project manager !


About TietoEVRY

Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together

Read more about us here.

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