Delivery, Project and Product Management
08 November 2021 - 12 December 2021
Financial Services Solutions
TietoEVRY creates digital advantage for businesses and society. We are a leading digital services and software company with local presence and global capabilities. Our Nordic values and heritage steer our success. Headquartered in Finland, TietoEVRY employs around 24 000 experts globally. The company serves thousands of enterprise and public sector customers in more than 90 countries. TietoEVRY’s annual turnover is approximately EUR 3 billion and its shares are listed on the NASDAQ in Helsinki and Stockholm as well as on the Oslo Børs.
TietoEVRY Financial Services Solutions is the number 1 provider within IT, software and platform services for Financial Services in the Nordics. We create digital advantage for millions of customers every day, helping a wide range of Nordic and global companies in the financial services industry to digitalize business processes, secure operational efficiency and growth in an environment of constant regulatory change. Our portfolio provides a comprehensive range of services and processes, based on flexible modules and innovative scalable software platforms, from innovative real-time solutions within payments, cards and credit to running full stack operations and BPO services.
Payment Solutions, a part of TietoEVRY Financial Services, is a trusted partner in real-time transformations for over 280 banks and financial institutions. Our Virtual Account Management (VAM) solution has been chosen by leading global and regional banks as a key component in their cash management proposition, delivering real-time liquidity management capabilities to the most demanding corporate customers. Additionally, TietoEVRY payment solutions include payment processing, instant payments, open banking, card issuing, acquiring and switching, as well as credit.
CSM (Continuous Service Manager) will be responsible for managing the ITSM processes in accordance to ITIL best practices for all customers. He or she should be practitioner in the area, focused on core IT Service Management / ITIL functions including but not limited to areas such as problem management, incident management, change management, configuration management, service level management. Candidates with a Technical background are preferred and have an added advantage in the selection process
CSM ensures that standardized methods and procedures used for efficient and prompt handling of all /incidents in order to minimize the impact of incidents upon service quality and consequently identifies opportunities to improve the day-to-day operations of the organization.
The range of activities and tasks to be undertaken by a CSM include:
We expect you to have
Welcome to an exciting journey. TietoEVRY creates digital advantage for businesses and societies. We are a leading digital services and software company with local presence and global capabilities. Nordic values and heritage are the foundation of TietoEVRY success. Let's build a brighter future. Together.
Read more about us here.