Intelligent Enterprise Automation quadrant assesses service providers that offer intelligent enterprise automation services and solutions and their ability to combine industry and domain expertise with end-to-end automation capabilities.

Artificial Intelligence for IT Operations (AIOps) quadrant assesses service providers that offer AIOps services and solutions and their ability to optimize business performance in tandem with IT performance.

Next-Gen Automation quadrant assesses providers that offer next-generation automation services and solutions and emphasize expertise in emerging technologies, and capabilities that smooth the path to future automation, such as design thinking and change management.

Focus on business transformation

A key differentiator is Tietoevry’s ability to create integrated solutions focused on business needs. It integrates DigiOps, AIOps and BizOps across the enterprise to enable customers to achieve not just infrastructure cost optimization but also their business transformation goals. It brings a highly modular, scalable automation framework that has zero vendor lock-in and integrates seamlessly into the existing enterprise automation and reporting tools.

Industry and domain understanding 

A core differentiator for Tietoevry is its domain expertise in industries and the public sector. For example, it offers the Adaptive Store solution to help retailers optimize store-specific supply chains, and point solutions in finance, HR, procurement and invoice processing.

While Tietoevry works across every industry, it is particularly notable for its public sector intelligent automation. It has a lot of experience co-innovating with public sector clients that typically need a high degree of flexibility, local adaptation and control for their automation projects. It has implemented complex solutions in areas such as healthcare and hospital management (for Helsinki University Hospital), traffic systems (Traficom), the Finnish Border Guard, universities and various public municipalities.

Data-driven services

With deep industry experience and expertise, Tietoevry can draw on a large repository of reusable AI- and machine learning-powered use cases in areas such as support function automation, zero-touch automation and neural network AI automation.

Tietoevry provides a comprehensive range of process automation and AIOps capabilities designed to help enterprises move to a data-driven operating model. These include automation and orchestration functions, cognitive bots, integration of AIOps and DevOps, root cause analysis, ticket routing and self-healing. This helps in establishing a strong integration between IT and business operations.

Intelligent automation taps into multiple technologies. It uses Robotic Process Automation (RPA), Artificial Intelligence (AI), Machine Learning (ML), Process Mining, Intelligent Document Processing, Business Process Management, and low-code or no-code tools and analytics.

We help you identify, prioritize, and implement process improvements. 

Learn more about our intelligent automation capabilities

Our Next-gen Enterprise Service is a winning solution for strategic application management and IT services. We designed it to respond to the digital transformation challenges that companies face today.

We work closely with our customers to deliver automated IT operations and "digital development" capability improvements. That results in maximized efficiency in IT operations, continuous improvement and strategic application modernization and renewals.

Learn more about our Next-gen Enterprise services

Raising the productivity of IT operations by 35% to 45% sounds like magic. However, it is an actual result your company could get by implementing Tietoevry’s Integrated AIOps Platform.

Learn more about our integrated AIOps platform services