How to secure your business continuity?
Time to take all the benefits from remote work and collaborate with your customers and colleagues like never before. We collected some practical tips for remote work and digital collaboration below. Read also how we have prepared as a company to the coronavirus pandemic.
Supporting the Finnish healthcare sector
Increasing testing capacity in Finland
TietoEVRY joins other major Finnish companies to support increasing COVID-19 testing capacity in Finland. Mehiläinen, a private health care provider in Finland, has created a process, where COVID-19 tests carried out in Finland will be sent to a laboratory in South Korea for analysis on Finnair's charter flights.
Providing healthcare professionals COVID-19 intensive care data
TietoEVRY has collected data from the Finnish intensive care units and their different data sources over two years. Now the data set has been extended to include the COVID-19 information (90 variables). Benchmarking data can be utilized in all intensive care units e.g. to develop patient care and medication. Benchmarking helps organizations to develop their operations based on real-time data. In addition, TietoEVRY provides data directly to the Finnish Institute of Health and Welfare and Ministry of Social Affairs and Health to improve their situational awareness.
The Coronabot gives guidance
The Coronabot is a questionnaire that gives you guidance and instructions in questions related to being exposed to COVID-19 and the symptoms of coronavirus. In addition, the psychiatry specialists of HUS have created a mental support programme to help you process any worries and anxiety caused by the coronavirus situation.
Agile development and support for healthcare organizations in Finland
Healthcare professionals are at the heart of the current coronavirus crisis. We are listening carefully to our Lifecare customers during this exceptional situation and responding to their needs quickly and efficiently. Every week, we publish new functionalities and guidelines to support healthcare organizations during these uncertain times.
Smart solutions to battle the pandemic
Swedes want safer & more secure payments
Almost 70 percent of respondents in a new Swedish consumer study would be interested in a biometric payment card without having to touch the point-of-sale terminal. Due to the Covid-19 pandemic, the respondents expressed a strong interest in more hygienic and secure payment methods when shopping in stores.
The study was carried out in October 2020 by TietoEVRY together with biometric fintech company Zwipe.
AI model can detect COVID-19 on x-rays
TietoEVRY has initiated various initiatives to support critical societal functions and operations during the Corona crisis. Our AI team have, with the help of Machine Learning, analysed multiple lung x-rays, and identified patterns on the radiographs of COVID-19 positive patients, which are different from those with healthy lungs or pneumonia. Now that the AI model has learned to identify these patterns, it only takes seconds to validate if a lung radiograph shows signs of COVID-19. This is still only a test project, and TietoEVRY is currently in dialogue with health providers to find future use-areas.
Digital Workplace of the Future
Last spring, organizations came under sudden pressure to improve the remote end-user experience, as employees moved to the home office.
According to the latest ISG Provider Lens™ Digital Workplace of the Future report, the pandemic increased the demand for scaling up virtual collaboration capacity and supplying employees with devices and secure home connections.
The pandemic has brought less change to working life in the Nordics, where remote working has traditionally been more common than other parts of the world.
The Swedish tech industry stand together
TietoEVRY supports #VITECHERUPP, an initiative by the Swedish industry organisation IT&Telekomföretagen. We believe that the entire industry must stand together to find innovative and smart solutions to battle the Coronavirus pandemics, and we have already initiated several proactive projects to battle the Coronavirus.
Supporting the society through data
New initiative to manage crisis
We joined forces and launched an initiative to support managing the Corona crisis in Finland! Together with Tech Finland, Digital and Population Data Services Agency (DVV), Gofore and IBM, we joined forces to solve a societal challenge together.
During a two-week course, the team developed a campaign to gather real-time data sources to support decision-making during Corona. Finding the right sources and bringing together relevant real-time data will support situational awareness and decision-making during the Corona crisis. Through the initiative, data can be donated to benefit society.
Top notch corona epidemic predictions
It has been said that making an accurate prediction is simple, but not easy; achieving good forecast accuracy is rarely based on a superior forecast model. This spring, the role of different forecasting models and scenarios in the coronavirus epidemic has sparked much debate.Learn more
Keeping business (un)usual
15 minutes on Digital Advantage
Ever wondered how to continue your digital transformation in a world that changes from day to day?
You’re not alone, and we’re here to help. We’ve come up with concrete actions that you can use today and in the long term, all presented in our vlog series. We know you’re busy, so we’ve kept it short and neat with all episodes being just 15 minutes.
Get to know our thinking
Digital culture is crucial as the Corona crisis changes our business models
The crisis we are facing now is unique in that it is two-dimensional – it strikes against both supply and demand. The way forward is through the digital transformation and towards a digital culture where we dare to test completely new things.
Read our latest insights
User collaboration the foundation for successful patient information systems
We are building a world-class patient information system with our customers.
COVID-19: Role of public cloud in sustaining your business
Beyond the outbreak: 6 strategic actions to ensure customer experience in the new horizon
Coping with a pandemic: Improving citizens’ everyday lives through digital services
Digitalization technologies make our society more inclusive. Describing our recent blockchain experiences in this field.
Virtual is the new reality
During times of crisis, companies are forced to rapidly digitalize their services. What opportunities can virtual reality offer today?
Q&A for investors
As of 17 February 2021. We are continuously monitoring the market outlook.
See the answers below
How resilient are your businesses towards the weakening economic outlook resulting from the COVID-19 pandemic?
- Resilience is anticipated to vary by business as described in the table below – overall, around half of the business is based on long-term agreements
|Business logics||Share of Group revenue||Relative impact||Contractual structure|
|Digital consulting||Approximately 25%||Most impacted||
Primarily short-term contracts while relationships with customers are long
Application services with long-term agreements represent over 40% of the revenue
|Product development services||Approximately 5%||Impacted less than digital consulting||
Primarily short contracts within long-term commitments contributing to customers' core development roadmaps.
Stability due to our role in customers' key development areas
|Infrastructure services||Approximately 35%||Impacted slightly more than industry software||
Primarily long-term commitments of 3-5 years
Fluctuations in demand in some services in the short term, e.g. increase in network capacity while some onsite installations postponed
|Industry software, incl. Financial Services Solutions||Approximately 35%||Least impacted||Primarily long-term contractual periods up to 5-7 years with customer relationships lasting much longer|
What is your exposure to industries most affected by COVID-19?
- Overall, most of our sales comes from sectors not immediately impacted by the pandemic, like public and healthcare sector as well as financial services and telecommunications.
- We have some exposure towards oil and gas, where our business mainly related to software solutions now to be divested. The company has limited exposure towards the sectors currently hit most, such as travel, transportation, airlines etc.
What level of impact do you expect on 2021 growth and profit?
- In Q4, we saw Covid-19 impact of around 4 percentage points and expect to see similar level in the first quarter. We continue to have a good ability to offset the margin impact of weak market conditions.
What kind of plans has TietoEVRY made to mitigate the negative impacts?
- We flexibly take actions when needed, subject to the macro economic outlook. Until now, we have been able to fully mitigate the negative impact of Covid-19 on profit.
- The savings actions applied company-wide include
- Stopping or reconsidering all external recruitments
- Terminating non-billable sub-contracting and reviewing the use of all sub-contractors
- Replacing sub-contractors with own employees where possible
- Purchases e.g. phones, laptops, office equipment will be postponed
- Participation in external events, courses, conferences etc. have been cancelled
- No travelling is allowed at the moment
- Salary increases will be postponed until further notice unless agreed in local collective agreements
- Employees are encouraged to take their annual holidays from previous periods as well as use their saved flex-time hours for days off
- The exchange of holiday bonuses for time off especially in non-billable roles
- The company has implemented temporary layoffs to flexibly adjust the operations when needed. The number of affected employees have remained at less than 1% employees.
Will integration and cost synergies be delayed due to COVID-19?
- The measures to complete the integration of Tieto and EVRY has continued as planned and we are well on track with synergies materializing.
Are you able to continue deliveries as before?
- Our operations have so far run relatively smoothly, while most employees are working from home – ability to work remotely is functioning well across our delivery countries.
- A large portion of our deliveries is related to software, consultancy services and solutions, as well as support, and these are not very dependent on physical presence.
- Our services and solutions related to infrastructure can also to a large degree be delivered remotely. Cloud and infrastructure services are fully operational and there are overall only few systems that require us to be on site. We also operate from several countries to minimize the risk.
- One of our key priorities is naturally to continue to secure deliveries to our customers. Our persistent investments in digital infrastructure, automation and global teams will help us to maintain business continuity for customers also going forward.
What is your financial position?
- TietoEVRY has a sound financial position.
Our merger-related bridge loan was refinanced with EUR 300 million bond loan and we have undrawn revolving credit facility of EUR 250 million available for short-term liquidity.
Our long-term debt obligations mature mainly in 2024 and 2025.