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Virtual Accounts in transaction banking

This whitepaper, brought to you in co-operation with Capgemini, explores how virtual accounts can address challenges faced by banks and significantly improve customer experience and hence the level of satisfaction with cash management services.


For a transaction bank to provide corporate clients with rationalization of accounts, flexibility in operations and high customer satisfaction, a sophisticated VAM framework is indispensable.

This paper covers:

  • How banks can meet the growing corporate demand for real-time liquidity
  • What are the major benefits of «next generation» virtual account management (VAM) for banks and different corporate customer segments
  • Practical use-cases of VAM, ranging from basic to complex global-scale solutions
  • Next steps for banks to secure competitiveness in the area of corporate cash management services

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