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d|lab - the Design and Innovation lab

At the heart of Tietoevry Banking we have created a dedicated team to lead the way into the future of Banking – through Innovation & Design.

Discovering tomorrow’s solutions

There is no single right path when working with innovation – trial and error is essential. d|lab, our Design and Innovation lab offers a creative space to think and test new ideas. Together with our customers, we work on proof of concepts for new products, develop minimum viable products and scale the successful ones into new products.

With an extensive toolbox of design and innovation methods we aim to create impactful solutions, and we shoulder the responsibility by joining in and leading important conversations around ethics and how new technology should – and shouldn't – shape people's lives in the future.

We are a team of highly skilled Designers and Software and Business Developers who love difficult challenges and are committed to delivering fantastic experiences.

Fredrika Ling

Head of design and of d|lab, Tietoevry Banking

Key benefits

Our way of working leaves room for learning, creating, and ideating new ideas and opportunities together with users and customers.

Space to think

Our way of working leaves room for learning, creating, and ideating new ideas and opportunities together with users and customers.

With us, you get to be part of important conversations around ethics and how technology should and should not shape everyone’s life in the future.

Unique possibilities

With us, you get to be part of important conversations around ethics and how technology should and should not shape everyone’s life in the future.

By using proven design tools and a well-defined step-by-step process, we make sure that a good idea is taken from thought all the way through to scale, together with you.

From idea to scale

By using proven design tools and a well-defined step-by-step process, we make sure that a good idea is taken from thought all the way through to scale, together with you.

Our approach

Driven by design thinking

Design thinking is at the heart of what we do. It is a creative problem solving technique that we apply to all our work. We tackle problems by employing this iterative, hands-on approach which often leads to non-obvious, innovative solutions. And although the name suggest otherwise, this is a technique that is used in our team by designers and non-designers alike, as well as by stakeholders and customers.

The user takes centre stage

Our user-centric approach to design and development allows us to develop products that match the needs, goals, objectives, and input of our users so we can deliver highly usable and accessible products.

Evidence is stronger than opinions

We do the research to understand all aspects of a case. From identifying business opportunities to specifying the very last design detail, research feeds into every step of our design process.

A structured innovation process

We structure innovation by using our holistic innovation process, where we take ideas and look at their potential in four areas: user experience, business, technology, and ethical risks.

This is for all – no one is left out!

The digital transformation has made many things easier, but a substantial part of the population is excluded from it. Our mission is to make products accessible to all, so that no one gets excluded and everyone can benefit from new technology.

We are committed to positive impact

We are committed to positive impact by evaluating the risk of our products and services from an ethical perspective. In this way, we make sure that what we do will bring about positive change in peoples’ lives and society at large.

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